Leadership By Numbers :: Lotus Collaboration Rated "Ultimate Leader" in Support

Knowledge is not power, but learning is. As kids, we made art with paint-by-number kits. Simply matching the outline numbers with an oil paint gave us the illusion of mastery. I've worked in all facets of the IT industry: as IT management, as a consultant, systems administrator, developer and instructor. And, I still see a lot of paint-by-number projects which try to be the real thing. IT leadership is about reading the numbers, then going outside the lines and taking risks.

LEADERSHIP
BY NUMBERS

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Lotus Collaboration Rated "Ultimate Leader" in Support

Category IBM/Lotus Domino Messaging And Collaboration

Lotus collaboration has placed high in CRN.com's analysis of the 2009 Channel Champs: 10 Best Vendors In Support.

IBM earned the second-highest score in the Support Factors Criteria of all vendors in the entire survey.

Despite fierce competition from Microsoft, IBM wound up on top in Support Factors within the Collaboration category -- due to its strong scores in Presales and Postsales Support.

IBM was the ultimate leader in the Collaboration category, with an overall Channel Champs rating of 72.4.

Microsoft was also recognized for its collaboration suite, where it placed #4 in the category for "Increase in Sales."

IBM/Lotus and Microsoft continue to dominate the arena of collaboration. For those involved with IBM/Lotus offerings, it's a decisive victory.

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