09/18/2010

Washington DC Lotus User Group Meeting - Thursday 9/23 - IBM Briefing Center

Category IBM/Lotus Domino
Welcome to the first Fall session of the DC Lotus User Group (http://www.dclug.org) Thursday, September 23 from 3 - 5 PM
RSVP Mandatory! See details below. Agenda:
  • David Allen's "Getting Things Done" is a classic in personal productivity. David Allen uses Lotus Notes, and Eric Mack has taken GTD further into Lotus Notes with his eProductivity tool. This month we'll be showing a quick demonstration. We are hoping to have Eric join our user group in November for a detailed, and comprehensive analysis.
Plus:
  • News to review: Traveler 8.5.2, Quickr 8.5, Sametime 8.5.2, Project Vulcan, Project Northstar.
  • Mindplan in the Notes Client:
    • Award winning mindmapping tool which comes as a commercial, corporate product, and a free, personal-use edition.
  • Tungle.me with Lotus Notes  (and everyone else)
  • Domino and Lotus Notes 8.5.2 is released. What's new and improved, by those who have put it to use.
  • Raffle for a free IBM Lotus Connections 2.5 book from IBM Press ( http://www.amazon.com/IBM-Lotus-Connections-2-5-Implementing/dp/0137000537 ). This is a 5 star rated text on planning and implementing Lotus Connections.
Location:

IBM Briefing Center, 1301 K Street, NW - 4th Floor, West Tower - Washington. DC 20005 (202)-218-3940

Please be aware that due to new security provisions at the IBM Briefing Center, we must receive a COMPLETE list of attendees and their company with at most 2 days prior to the meeting date. The list will be provided to building security. If someone shows up for the meeting that is not on the list, they will be denied access to the meeting.

All are invited but it is important that we have an idea of the number of attendees for planning purposes so please RSVP here (NOTE: If you have any specific things you would like to discuss please note them in the RSVP comments.)

If you have any questions, please contact Jack Dausman at jack@leadershipbynumbers.com.

New "DC Lotus Professionals" LinkedIn Group!
We have established the DC Lotus Professionals LinkedIn group to further foster the local Lotus community.

Click here to join



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09/08/2010

SMTP HotFix for Domino 8.5.2 is Released

Category IBM/Lotus Domino
If you working with 8.5.2, today is the scheduled release date for SPR #LMIL88Q62X, which affects SMTP. According to a current technote on the problem, the HotFix will be placed in IBM's Fix Central, today. Apparently, a last minute tweak to 8.5.2 did not undergo full regression testing, and the SMTP error was introduced. The HotFix actually made it in for public distribution yesterday.

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12/12/2009

Gartner Puts IBM Lotus in Magic Quadrant for Social Software

Category IBM/Lotus Domino
This week I was speaking with a very good friend at IBM/Lotus, who provides pre-sales technical support: he knows his stuff. "You know," he tells me, "Lotus is moving too fast. It's really hard to keep up with all the new stuff." Which is true. There has been a string of announcements over this last year, Lotus has really been chugging along.

About time.

So, perhaps all this effort has been straining internal staff on staying current, but the rest of the world is giving heed. Laren McKay of Destination CRM has summarized Gartner's Magic Quadrant for Social Software in the Workplace '09:

Leaders:

Gartner notes that leaders are well-established vendors with solid customer bases. The report says, "Their leadership is being established through an early recognition of user needs in this market, their overall market presence, and their success in delivering user-friendly and solution-focused suites with broad capabilities." These vendors are continually investing in social support and are seeing consistent traction.

  • IBM: "IBM is a leader by virtue of being ahead of the market with a strong market presence," the analysts write. IBM is not only an established technology vendor, but the report points out that IBM Lotus Connections 2.5 offers a comprehensive social software suite and that the company offers many flexible deployment options. One caution is that IBM could stand to improve its usability.



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11/02/2009

Lotus Knows -- Coming to Washington, DC This Week

Category Announcements DC Events IBM/Lotus Domino
Please join us for the Lotus Knows Bus Tour on Friday, November 6th, from 12 to 2 PM! The Lotus Bus will be stopping at the Federal Triangle Metro Station.

Debbie Greenberg would appreciate a headsup RSVP at debra_greenberg@us.ibm.com. This will be a social event and a great time to chat about Lotus Software.

Location:
  • Across from the Federal Triangle Metro Station
  • 302 12th St., NW
  • Washington, DC

Date: Friday, November 6th, 2009
Time: 12 to 2 PM

Looking forward to seeing you on the bus!

If you can't make the bus, there are PDF posters of Lotus Knows.


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08/22/2009

There is a Complicated Job Market for Messaging Professionals

Category IBM/Lotus Domino Linux Open Source
"You know, there are a lot more jobs for Exchange," was offered as a suggestion by a well meaning associate. My company has decided to continue upgrading on Domino, rather than migrate to Exchange of Google Apps. The history of this decision is complicated, but everyone has been sincere in minimizing risk and choosing wisely.

"So," I wondered, "are there really lots more opportunities for Exchange?" I spent some time looking at the numbers from both SimplyHired.com and Indeed.com for the Washington, DC area (where I work), and the numbers seem pretty consistent. Microsoft Exchange does have an edge, which is around 20%. While this is a good number, it's not quite the spread that was insinuated by my friend.

What I find even more interesting, is that Domino has more offers for higher salary ranges. So, in one respect, I'm less inclined to transition into a technology for a lower salary. Then I thought about some of the other aspects of Lotus Notes and Domino that make it a unique platform. One that stands out for me is that it runs on different operating systems.

Here's what the job market looks like for Lotus Notes, Microsoft Exchange, and Linux. From this perspective, the difference between Notes and Exchange is statistically insignificant, and being able to match my messaging platform with the upward rocket trail of Linux seems like a very smart move.






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05/26/2009

DAOS Chaos - Breaking the 50 Percent Barrier

Category Administration IBM/Lotus Domino
DAOS is amazing, and maybe revolutionary. The more I work with it, the more potential I see for its implementation. We've begun enabling DAOS on our Win2008 archive servers, and will be turning next to the AIX mail servers.

I had expected a 30% gain. I had run the DAOS estimator on a 2.3 TB archive server, and I've been using DAOS on some ND8.5 application servers for over four months. I felt comfortable with DAOS. Thirty percent seemed to me to be a safe region as an estimate. Prior to DAOS, I've analyzed a large sampling of our mail files, and found that attachments typically used 70% of the mail file. The first picture is a screen shot of a report that I use to examine mail usage with attachments. The slide comes from my Lotusphere 2009 presentation on upgrades.

What I couldn't figure out from my own analytic tools, was how much of the 70% was being used for duplicate attachments. Because my company encourages the auto-saving of all sent email, I was expecting a significant number of duplicates between the mail files. What I didn't expect, was a 60% reduction in storage use. When I saw the final numbers, I was stunned. I told someone that the results are in the range of "science-fiction."

DAOS recovered nearly two-thirds of the space of our SAN.

Midway through the conversion process I took a snapshot with the Notes Administrator Client, to chart the difference in storage usage between the two clustered servers. Both are Domino 8.5, Win2008 servers connected to our NetApps SAN. The graphs of historical statistics are positioned strangely, but it's readable with a few markers. The timelines goes from right to left, the most recent time being against the left margin. What's being measured on the Y axis, is the amount of free space. When the lines slope downward, close to bottom, then it's time to ask the Unix admins for the partition to be enlarged.


I enabled DAOS on a few directories (that's the first upward bump), waited a day, and then began the conversion for all the mail files. Each SAN partition for the clustered pair of Domino servers is 2.3 TB, with 2.043 TB in use for the NSFs. At the completion of the conversion, the DAOS enabled server went from 2.043 TB to .829 TB. That's a reduction of 60%.

Pulling the attachments out of the mail files, and reducing duplicate entries improves the entire architecture, and brings additional capabilities:

  • It means that differential backups are much faster. The attachments are placed in file folders (encrypted), each folder holding 40k files. Using differential backups on databases is not efficient, because a 2 G NSF file might have one document altered, and it will trigger a complete backup for the entire 2 G. However, with DAOS, (1) the mail file has been reduced in size and (2) the attachments don't change frequently. I'd expect differential backups to be at least twice as fast as before DAOS.
  • NSF compacting is faster. Prior to DAOS, attachments were cut up into 64k chunks, and serialized into multiple fields. With DAOS, the attachments are no longer in the database, so compacting can zip along, unhindered with managing the extraneous data.
  • Extracting an attachment from a document is going to be faster. Large attachments make for lots of chopping apart to squeeze them into the database, and lots of stiching-back-together when they are retrieved. With DAOS, the file attachment is stored just like an HTML file, and read much faster than if it was being recomposed from its many 64k parts.
  • File maintenance will be faster (e.g., consistency checks).
  • Disk I/O demands are reduced.
  • Because the disk I/O demands are less, then indexing is faster.
Personally, I think there is one downside to DAOS. Ignore it at your peril. Because as soon as it is activated, and the performance and storage savings are realized, then the questions are going to start, "Tell me again, why was there a delay in implementing DAOS ?"


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05/08/2009

Lotus Collaboration Rated "Ultimate Leader" in Support

Category IBM/Lotus Domino Messaging And Collaboration

Lotus collaboration has placed high in CRN.com's analysis of the 2009 Channel Champs: 10 Best Vendors In Support.

IBM earned the second-highest score in the Support Factors Criteria of all vendors in the entire survey.

Despite fierce competition from Microsoft, IBM wound up on top in Support Factors within the Collaboration category -- due to its strong scores in Presales and Postsales Support.

IBM was the ultimate leader in the Collaboration category, with an overall Channel Champs rating of 72.4.


Microsoft was also recognized for its collaboration suite, where it placed #4 in the category for "Increase in Sales."

IBM/Lotus and Microsoft continue to dominate the arena of collaboration. For those involved with IBM/Lotus offerings, it's a decisive victory.

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01/01/2009

A Harder Look at Domino and Open Source

Category Administration IBM/Lotus Domino Linux Open Source


What does the Open Source community think of Lotus Notes ? The response ranges from tepid curiosity to those that predict significant benefits from forging stronger ties with IBM. Interestingly enough, no one mentions Free Open Source Lotus Notes, other than some in the Lotus community.



UbuntuPodcast #15 has a quick mention of the IBM/Lotus Microsoft-Free Client. If you fast forward to minute 54, you can catch a few words about the new IBM client packaging. The show hosts don't know a thing about Lotus Notes, but they do think it's cool for IBM to use an open-source oriented platform to bash on Microsoft. Being Anti-Microsoft, though, is more of a sub-culture meme than a corporate value to be posted with "we are about excellence." I'm not really looking for more T-Shirt wit, as I am for understanding deeper trends in Open Source and Open Standards. Who actually best represents the Open Source community ?



Well, The Linux Foundation is definitely at the core of Open Source. Lora Bentley interviewed Amanda McPherson for what her top five open source predictions would be. Amanda is a founding team member of the Linux Foundation and Vice President, Marketing and Developer Programs. Lotus Notes ranks as her number three prediction, only she never uses the words "Lotus Notes":


Corporate use of Linux on the desktop will make strides in '09. Look to IBM's Collaboration Client (virtualized Linux on the desktop bundled with open source productivity apps) to win some large-scale deals. Vista has made corporate America think twice. The new world of online apps is also contributing to this trend.



In an earlier December post on her blog, Amanda says, "Linux on the desktop combined with products like IBM's Collaboration Client are proving to be very attractive to certain enterprise computing segments."



To my thinking, McPherson understands what Lotus Notes brings to Open Source and she isn't arguing that it should be re-molded as a pure Open Source product. I have already suggested some ways to encourage more connectivity between Open Source and Lotus Notes. Lotus Foundations, Lotus Symphony, Ubuntu Notes, and The IBM Collaboration Client are making in-roads in Open Source. Want more ? Wouldn't it be interesting to work with Amazon's EC2 for hosting Domino on RHEL, CentOS or Ubuntu ?



There are a lot of opportunities for working with Lotus Notes in Open Source. I'm already looking forward to 2009.


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12/31/2008

Open Source Domino is a Solution without a Problem

Category IBM/Lotus Domino Linux Open Source Ubuntu
The topic is interesting, but not compelling. Let's start with an acknowledgment that I share with The 451 Group: Open source is not a business model. Certainly, it can be part of a business model, but it does not stand alone.

Now, "making Lotus Notes work better with open-source" is an idea I can support, wholeheartedly.


  • Sell the Lotus Notes client as a mail client for anyone. Why is the Lotus Notes client the only mail client that an end-user has no reasonable means to purchase ? For example, if I look at Amazon, I can easily purchase Outlook, if I'm check for Lotus Notes, I get books.


  • Finally, get some real training out in front of this push. Sure, people learn differently, but most people learn best in the same way that they enjoy movies: in a crowd. If there aren't enough IBM/Lotus training centers to support orienting customers to open-source alternatives, then create a traveling show that floats from city to city. I'm sure that it could be a shared sponsorship.


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12/12/2008

Great Technical Review on Archiving Misses Domino

Category Administration IBM/Lotus Domino
NetworkWorld's review of archiving solutions bypasses Domino's unique capabilities. Here's what was missed. Logan Harbaugh provides a comprehensive, even impressive, overview of the nuances involved in messaging archiving that relies on third-party tools. Unfortunately, the review is limited to Microsoft Exchange, and I thought rather than lambast Mr. Harbaugh for his ommission, I would point out some archiving distinctions between Exchange and Domino. After all, in the Domino architecture, archiving isn't relegated to expensive add-ons.

Exchange has no native provision for server-side archiving that could be described as on-line, near-term storage. Exchange does support archiving, but it is achieved through the client (which Lotus Notes also includes). This means that the archive files are created as PSTs and can only be placed on a mapped network drive, or rely on local storage.

An Exchange archive file would not be exposed to OWA for web access, could not be shared by multiple users, and the storage requirements would be significantly greater. After all, on a file server holding hundreds or thousands of Exchange archives, there would not be any single-store retention for attachments that are common between the archives. This last point is interesting, because reducing storage resources is one of the rationalizations for implementing archiving. Harbaugh acknowledges that, "the driving purpose is decreasing the space used on the Exchange server."

Domino, on the other hand, fully supports a feature known as Server Side Archiving, which transfers documents from the primary mail file, to another instance on a second Domino server, which has been re-purposed for archiving. It works well, and it allows a cheaper server, with less-expensive storage to be used. The archive server is accessed less frequently, and doesn't require the same server resources for indexing and running agents.

So, just think about the differences between out-of-the-box archiving for Exchange and Domino:

  • Both systems support client archiving.
  • Domino supports Server Side Archiving (SSA).
  • SSA can be configured by Domino Policies, and applied to large groups at once.
  • SSA can also allow individual users to configure their own criteria.
  • Domino archiving supports web access (the iNotes interface has a link for the archive, and allows some configuration from iNotes).
  • Domino supports a mix of client OS, so the archive is equally accessible from a Windows, as a Linux or a Macintosh client.
  • Domino allows mail files, and their server archives, to be accessed by multiple accounts. It's possible for a senior executive to delegate archive access to any number of staff.
  • Domino archives can be accessed by POP3, IMAP4, even RSS (I don't know why someone would do it, but it's possible).
  • Finally, Domino supports using mixed releases of clients and servers. So, the archive server could be 8.5, and take advantage of compression for documents, design elements and Domino Attachment and Object Service (DAOS).


With all this appreciation for Domino's SSA, there are some pain points to consider. First, the IBM/Lotus SSA solution is not about e-discovery or meeting document-retention compliance. SOX, HIPAA, et al., will require more investment than what Domino gives as a standard feature. And, there are some rough spots with SSA when it comes to mixing iNotes and Policies. IBM is considering a complete redress of SSA and iNotes with the final release of Domino 8.5. This is increasingly important, because there is always a percentage of users who only rely on iNotes, and never reach for a desktop Notes client.

Looking over at archiving for Exchange and Domino, I'm right back at the root justification for archiving: storage. Domino SSA is a tremendous bargain for reducing storage costs and still providing 24x7 access for an expansive range of clients.

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11/26/2008

Damien Katz Interview on Lotus Notes and CouchDB

Category IBM/Lotus Domino Open Source


InfoQ has just published an interview with Damien Katz, now at IBM working on Apache CouchDb.

CouchDb is a distributed document database system built on a web architecture, which Damien sees as influenced by his familiarity with Lotus Notes:


So, it's most like Lotus Notes because I worked so many years on Lotus Notes, I got a really good grasp on Lotus Notes' whole platform, and what is actually good about it . . . . So there is something there and I felt like I had a pretty good idea of the core of Lotus Notes what was actually powerful about that, so that's what I tried to extract down and make it in CouchDB. It was that document model. So it definitely works most like Lotus Notes

Exchange wanted to be something like that a long time ago, they had the Exchange server, they had this concept with shared folders where you were supposed to build the applications on that. And that never really worked out, nobody really used it for that, so there have been other attempts to build things like that and then of course anything on the web like a SharePoint works very much like Lotus Notes, but it's a single instance web server of Lotus Notes and you use your browser client, but it's still doing a lot of the same things, it still is very document oriented type of environment. So there have been other things but Lotus Notes is in my mind the only thing that really got it right



CouchDb is impressive, but I'm even more stuck that IBM is advancing the project on an open-source platform. I'm fascinated by the potential for CouchDb and wondering about the interplay and synergy with Lotus Notes. Of course, you can read about it at Damien's own blog which has other links, as well.

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11/14/2008

Domino Migration in Pittsurgh

Category IBM/Lotus Domino
Wanted: A Domino engineer "for the migration of Lotus Notes 6.5 and Exchange 2000 to Lotus Notes 8 on AIX." This offer is being made by the Pittsburgh Technology Council. This kind of consolidation makes sense, as AIX can be very cost-effective when it is deployed and supported over a longer cycle than traditional Wintel systems.

But, wouldn't it be interesting if this migration was an indicator of more to come ? Vice-President Elect, Joe Biden, talks up his Pennsylvania, roots, so I can hope. I'd can hope that the incoming administration would look at cleaning up the White House e-mail debacle. Considering the massive scale of our current administration's e-mail controversy, a Domino Migration in the White House would be very welcome news.

Oh, I know this correlation is a stretch. But, there is still a part of me that wants to say "Yes, we can."

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11/06/2008

Growing Demand for Lotus Technology

Category Administration IBM/Lotus Domino
Time to look at the numbers. After all, I'm getting more and more requests from recruiters and I need to check if this is a trend or not. One of my first litmus tests for defining a technology as hot is the ratio of administrators to developers. Simple, I know, but when there are more administrators than developers, then whatever the technology, it is either on the downside or has reached market saturation. Roughly speaking, administrators maintain and developers build-out.

Checking a variety of job sites, has revealed greater demand for Lotus developers than admins. It's been a while since I've seen this ratio in my area, and it bodes well for IBM/Lotus professionals. Interestingly, I'm also seeing job requests for Quickr.

The uptick for Quickr has taken longer than I expected, and it is just now coming out of the shadow of Microsoft's Sharepoint. Another tool that I use as a reality check is http://trends.google.com, so I plug in "Quickr" to count how much Internet chatter is active. Last time I checked Google Trends for Quickr, nothing popped up. The activity was so low as to be ignored. Today, the trend is showing life for Quickr, which is impressive. From my perpsective, the correlation of developer demand and interest in Quickr reveals that a lot of companies have finished their beta tests of Quickr and are ready to start ramping up for production deployments. Hiring developers during an economic downturn is a strong vote of confidence.

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11/01/2008

Google Agrees Domino Uptime is Better Than Exchange

Category Administration IBM/Lotus Domino
Google is showing a chart of messaging uptime that I find very interesting. The source of the data is the Radacati Group, and shows that Exchange has more downtime than Domino. I don't recall Radicati ever identifying a positive trait of IBM/Lotus Domino, so I'm willing to accept these numbers.

The next question is whether or not Google Apps is a more robust choice for messaging, with a reasonable cost. In my own experience, my company's recent analysis showed that our internal use of a SAN was cheaper than the Google hosting. Our uptime is very high, and the servers are fully clustered (across different data centers), so there is never any mail interruption.

Still, I think the chart summary is a worthwhile reference point.




Vowe.net has noted that my comment about Radicati is "flawed" because it seems I'm only accepting numbers that I find believable, rather than relying on the facts as they are presented. At least, that's how I understand his statement.

Well, if my words suggest I only adhere to statistics which agree with my world-view, then he is right to call them into question. It's not what I meant to intend.

For the record, I view ALL statistics with suspicion, which is why I run so many system reports and logs. I also enjoy the give-and-take of the blogging community to call someone out when the topic has merit.

In the example of Domino uptime, my blog entry was headlined by Google's acceptance of the values, not Radicati's summary from which they drew their information. Blog entries are tough to write, because they are so short. I often don't get to say everything I want to say, and there are many, many things that I want to avoid intimating. Sometimes, I just give up on trying to make an entry, because there is no way to avoid a long essay, and that's not really about blogging at its core. Now, about the Radicati Group.

Let me start by noting that the Radicati Group famously foresaw the downfall of blogging as soon "no longer a credible source of news." It's hard to miss the irony that the Google citation I reference, is actually a blog entry, itself. In any case, as to Radicati, they have published many studies on the cost-effectiveness of Microsoft Exchange.

For instance, in their 2003 study, they concluded:

This TCO study shows that Microsoft Exchange 2003 offers a significant TCO advantage over IBM Lotus Software Notes/Domino 6 (ND6), on the order of 41%. There are cost advantages in a number of key areas, including downtime and training.


I've never disagreed with their statistics, but I have found their analysis a troubling simplification of messaging's complexity. I've disagreed in previous posts, that Radicati doesn't really match up IBM/Lotus Domino against the full costs of maintaining Microsoft Exchange .

However, while I never said their statistics are wrong, now I just might. How is it possible to say that Exchange 2003 has an advantage in downtime, but five years later cede that Domino has better uptime than Exchange? Over time has Domino improved it's uptime, beyond the capabilities of Exchange ? I've never read anything from the Radicati Group which suggested such a transition.

It's fair to say, I believe, that they have a reputation, which is respected, but also known to be more aligned with Microsoft than with competing vendors. So, when I read the Google quote, I was surprised. On a closer look, I still am.

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10/06/2008

Ed Brill Marks IBM Shift

Category Administration IBM/Lotus Domino
In a political season marked by "change," Ed Brill has been promoted within IBM to Director of End-User Messaging and Collaboration. As a former IBM/Lotus Business Partner, and now working in corporate messaging, I've had nothing but admiration for Ed's ability to promote a vision for Lotus collaboration.

I'm confident he deserves the new title and recognition, but I'm also reading his career success as a statement of IBM's intention to increase its competitive position. Ed says that he still has "those Lotus yellow boxing gloves hanging in my office. I think I might be needing them more often." If you are an IBM/Lotus Business Partner, then I encourage you to sign up for the Business Partner Day at Lotusphere '09. I'm envious to those of you lucky enough to attend.

The announcement of IBM's new director is a change message that everyone can support.

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08/27/2008

Jott for the Blackberry

Category Administration Blackberry IBM/Lotus Domino


Talk into your Blackberry, and it sends out a text e-mail. Sounds hands-free, to me.

Technology Review talks about Jott and fills in some details (as well as identifying some competitive offerings).

What's interesting to me is that the voice processing is so good because it's low-tech. There is a call center in India which handles the transcription.

More importantly, services like Jott continue to demonstrate that the horizon for mobile messaging is continuing to expand.

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08/15/2008

Community Linux Distros On the Rise

Category Administration IBM/Lotus Domino Linux


Jay Lyman, 451 Group analyst, has noticed that "Companies are increasingly choosing free community-driven Linux distributions instead of commercial offerings with conventional support options." Naturally, I agree. Linux licensing needs to be more flexible to compete with a Microsoft-free line-up.

Recently, I found myself explaining to upper management that Ubuntu, CentOS, et al. aren't really "free-os." But I was struggling for terminology that defined the uniqueness of these Linux distributions. When Lymon discusses Debian, Fedora, Ubuntu and CentOS, he uses the term "community" distros.

To demonstrate the symbiotic relationship between the commercial and community Linux ecosystems, Lyman explained how a school district rolled out Fedora on a handful of machines for a small project and ended up liking it so much that they adopted Red Hat's enterprise Linux distribution across the entire district. In that scenario, small-scale usage of the free Fedora distro translated directly into a major commercial support contract for Red Hat. In turn, Red Hat invests its resources in Linux improvements that trickle back down into Fedora.


So, I'm going to try to slip in "community Linux" instead of "free OS" where I can, and maybe the picture will get clearer.

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08/12/2008

The E-mail Perimeter Keeps Changing

Category Administration Blackberry IBM/Lotus Domino Messaging And Collaboration
I had pinned my hopes on Blackberry Connect, as a sort of universal portable e-mail client. Nokia, now, has started to pull back on their commitment to the Blackberry Connect. On the other hand, IBM has worked out some terrific packaging with AT&T and Sprint for Domino integration through Lotus Traveler.

Lotus Traveler is, ultimately, a better solution. My discomfort is that I already have a RIM base, and I'm starting to get the idea that within a year I'll be supporting Blackberries, iPhones and the Lotus Traveler.

It's getting really tough to future-proof.

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07/30/2008

Hello, Corporate E-Mail ? Have You Met My Consumer Device ?

Category Administration IBM/Lotus Domino Management
Consumer devices are wreaking havoc with my future-proofing plans for messaging. I have clustered Blackberry Enterprise Servers, clustered Sametime Servers, clustered Domino servers, iNotes w/outboard SSL and even clustered mail archive servers. I support Windows, Macintosh and Linux clients. So, why aren't my users high-fiving me in the hallways ?

Because, I've been so busy stabilizing the back-end systems that I've neglected the shiny new toys that are proliferating on every belt and off every purse. iPhone, iTouch, LG, Motorola, Nokia, Palm, Samsung, and Sony Ericsson have become hi-tech accessories for the well turned professional.

Where did all these new Mobile Mail Devices come from ? They've been here all along, just outside of my field of focus. I think I've been slow to appreciate a critical IT segment for enterprise messaging: consumer products. Obviously, it was a mistake for me to dis' the first round of the iPhone. But, why shouldn't I have ignored these devices ? They aren't directly supported by my messaging platform, and they have very limited intrinsic e-mail features. These are "consumer" devices, for crying out loud.

My observations missed the connecting link between the consumer devices and the corporate e-mail system. It's the new middleware.

Microsoft has been building off of it's ActiveSync and Apple licensed it for an easy, no-brainer solution for iPhone and Exchange compatibility. The carriers have started supporting e-mail connectivity; Verizon, with a choice of Wireless Sync or RemoSync. Sprint now has their Mobile E-mail Work, which is a front for Seven's network operation that connects the mail client to Exchange. Good Technology was purchased by Motorola. What was once just a few bits and pieces to connect a smattering of Treos to the back-end has grown into big business.

I do have some solutions: Blackberries, Lotus Traveler and the Ultra-Lite iNotes for micro-browsers. I also appreciate that I'm never going to be able to support every possible remote, messaging device (actually, I don't want to support every device). But, I'm equally aware that I'm not moving fast enough to match the pace of consumer releases, or their emphasis on ease-of-use.

This last week I declined to accept an invitation from Plaxo Pulse, because I just didn't need one more web-based personal directory that I can't synchronize with my desktop personal directory. Another example would be the various iCal solutions I can employ, but they aren't simple or cheap enough for my users.

In the meantime, I need to revisit my architecture to ensure that I'm doing the best I can. These handhelds are getting out of hand.

07/25/2008

Linux Server Pricing is Still Crazy

Category IBM/Lotus Domino Linux
In the process of upgrading and consolidating our Domino servers, I'm replacing the systems with Linux (where appropriate). It's not because of price.

Scott Klein did a price layout which touches on the "real-world" cost for Linux servers that most of us must meet. Commercial Linux costs more than Microsoft Windows. Weird, isn't it? After living with Ubuntu, Fedora, et al., it's easy to assume that because of the GPL everything Linux must be the least expensive, if not free. You're forgiven if you think that the Microsoft sticker price is highest.

When my company purchases a license for Microsoft Windows Server, they have no intention of adding on the Software Assurance tax. Even though the initial price for a Windows server is higher, without Software Assurance the Microsoft choice becomes cheaper, when measured over three years (or longer). Why?

Microsoft doesn't charge for updates.

Novell SuSE and RedHat charge annual "subscriptions" rates to keep the code updated. Kill your subscriptions, and your servers will slowly fall behind with patches and security updates. Year by year, those Linux subscriptions total up.

The pricing model is a donut. At the top end, a fully priced Windows infrastructure is quite pricey and at the bottom end, we have free Linux distros (which are beginning to capture more and more of the enterprise data center). In the middle, though, commerical Linux is being out-flanked by the no-cost upgrade policy with Window's servers. It's 2008, and our Windows 2000 servers are still getting patches.

Some engineers are converting over their RHEL installations to the CentOS repository. It's possible to make it work without a hitch, but I don't think that's a long-term solution.

My guess is this price structure is temporary. After all, there are a couple of commercial grade Linux releases (I'll add in Oracles Unbreakable Linux) and competition will bring a correction to the market.

At least, that's the theory.


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07/15/2008

Scoop on the White House E-mail Debacle and Lotus Notes

Category Administration IBM/Lotus Domino
Jason Leopold has written a summary account of how the White House Threatens to Veto Bill to Modernize Presidential Records Act.

He cites David Gerwitz, from DominoPower: Gewirtz said emails suddenly disappeared at a time when the White House had switched its email over from Lotus Notes to Microsoft Exchange, an issue the author finds suspicious.


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07/09/2008

Mashups and The Lotus Application Suite

Category IBM/Lotus Domino
Software Development Times is writing about the new IBM Mashup Center. It's not on the web, yet, but the PDF for the July 1, 2008 edition is available.

In the article, Forrester's Oliver Young expects "IBM and Microsoft to ultimately come to dominate the mashup platform market, rolling mashup platforms into major products, like Sharepoint and the Lotus application suite." Young's statement is something that was published in a June Forrester Research paper, so it's not a complete surprise. It's interesting, though, to see the trade journals beginning to understand that there are substantive alternatives to Microsoft's platform.

Just where did the phrase "Lotus application suite" come from ? Those words hearken back to AmiPro and 1-2-3 ! First, we had the resurgence of Symphony, and now the "suite" has returned. But, it works. I think that "Lotus application suite" is probably the best description, going forward, to present the IBM/Lotus platform on the client.

Shades of Back to the Future. Hm, now to work on replacing that flux capacitor.

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06/27/2008

Global Accounts that use Lotus Notes with Wordle !

Category IBM/Lotus Domino


Volker Weber has set up a wiki to settle up on the debate to which of the top, global corporations are using Lotus Notes.

I thought it would make a nice wordle, so I took the Notes entries and created a tag cloud.



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05/29/2008

Microsoft Sharepoint Equals The Old Lotus Notes ?

Category IBM/Lotus Domino
Michelle Savage, of Systems Management, has written about Sharepoint as the "New Lotus Notes?" Well, I think there is a point to be made that Sharepoint has more in common with the old Notes , than the current version.

In addition, CMS Watch said that large enterprises face various challenges with SharePoint, as the controls that enterprises would want to see simply don't exist natively within the platform. "Whether it's the lack of a workflow-based provisioning process, or enterprise-level administration, or the ability to effectively categorize large numbers of documents or PowerPoint slides, SharePoint remains ill-suited to enterprise-wide collaboration and knowledge management," said CMS Watch analyst Alan Pelz-Sharpe.


She does go on to criticize Lotus Notes, as well, and ties up with the promise of Google Docs. But, I do think that the allure of Sharepoint is reminiscent of the early generations of Lotus Notes. I also think that IBM has moved on, embraced open standards, and Notes today is a much more capable and cost effective solution than a Sharepoint platform.

My first Notes installation was 3.x on a Novell Netware 3.12 server. It was LAN mail with some neat-o, but simple, applications. And, it was life in a bubble, where we all talked to ourselves. Doing something complex usually required expensive consultants.

Now, I'm using Notes on Linux, Windows, AIX. I'm running Lotus Sametime IM (Network World rated #1) and it's capable of supporting our Notes clients, connecting to public IM networks (for free), and our subsidiaries that rely on Outlook.

When I weigh out Sharepoint against Lotus Notes, I'm really comparing platform stacks, just like I would with JBoss and BEA. I just don't find the Sharepoint platform stack providing the same flexibility, security, stability or scalability that I find in Notes.

I'm interested to see what Savage will think of Notes 8.5.

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05/23/2008

Console Log Magic

Category Administration IBM/Lotus Domino Linux Open Source
Enabling the console log is a quick tool to capture Domino debugging data that is easily sortable. I'd like to take a couple of minutes to explain some of the more unique aspects of the console.log, and how I've become very fond of my hybrid Win-Linux workstation, which can easily process these logs.

Because my Domino servers run on AIX, Linux and Windows, I need a workstation that supports them all. The simplest solution has been to run two OS on a single workstation through virtualization. After a couple of years of using just about everything that can be run on an x86 system, I've settled into a Windows XP as host and Ubuntu 8.04 as guest with Sun's VirtualBox.

I'm going to explain how I do the following:
  1. Creating the console.log
  2. Accessing the console.log
  3. Pausing and restarting the console.log and some caveats
Creating the Console Log: ND6 introduced a few new capabilities for working with a console.log (http://www-128.ibm.com/developerworks/lotus/library/ls-D6variables/). Because the primary purpose of having a console.log is for debugging, it's not expected that every production server would have such a log. Going to the console and entering "start consolelog" will immediately invoke the recording of all console activity into a text file: console.log. Naturally, "stop consolelog" will cease the activity of the console.log. However, the "start consolelog" command does not last beyond a Domino restart.

So, if an administrator decides to create a console.log file with "start consolelog" then after the server is restarted, there won't be anymore console recording. To make the console logging stick, there is a Notes.ini configuration: CONSOLE_LOG_ENABLED= (1 is yes and 0 is no).

Accessing the Console Log
: Now, why exactly is it that I'm working with a console log? After all, the data could also be found in the miscellaneous view of the log.nsf. That log file is more of a general purpose resource. The log.nsf creates Notes documents, and those are harder to be read and processed outside of a Notes client. It's just easier to have a big ol' text file like a console.log that can be quickly filtered.At my work site the connection protocol for administrating a system varies somewhat from team to team. The Unix admins prefer ftp and telnet, the Linux crowd only installs ssh. I don't have a problem with the Windows servers, as I can always (easily) share a directory and map a drive to them. But, it's a pain to always have to work with the limitations of a telnet session or ssh.

I'd like to be able to map (or mount) a Linux/Unix directory from my local workstation. And, while I'm filling out my wish list, I'd like to be able to process these directories with my own tools. For instance, my own bash scripts on my own schedule, or Python (which has not been loaded onto the production systems).To get the tools I need, I've added Ubuntu 8.04 to my Windows system through Virtualbox: http://www.leadershipbynumbers.com/ms.nsf/d6plinks/BMAA-7EHS9K. In the "seamless" mode it's a very unobtrusive addition.

Now, I can some powerful Linux/Unix utilities which are not available on Windows. Let me start with sshfs:sshfs allows directory mapping from Linux to a ssh server. It's sort of like a secure FTP.Here are the steps:
  • sshfs is in the Ubuntu universe repository, if it hasn't been installed.
  • mkdir /media/*xyz* (where it will be mounted as the remote server directory via ssh)
  • sudo chown *your identity* /media/*xyz* (so you can access it)
  • sudo adduser *your identity* fuse (this puts your identity with the fuse group, if you are not already in)
  • logout and login (to bind fuse to your identity, a logout is required)
  • sshfs *serveraccount*@*server.org.com*:/local/notesdata /media/*xyz* (this will mount the server directory as /media/ using the scp protocol)
  • fusermount -u /media/*xyz* (this will unmount the directory setting, so that you can run sshfs on another server for mapping a second server's directory to the same /media/*xyz*)
Now you can create a simple bash script to create your mapping. I could put it into my /etc/rc.local, but I like to invoke them manually.Once sshfs is run, then I can use a file manager (probably Nautilus) and access the files directly. I can edit them with my own edit tools and process them with my own scripts.

FTP
:I rely on CurlFtpFS which allows me to mount an FTP connection as a directory. Both CurlFtpFS and sshfs rely on fuse so, again, your workstation login identity should be a member of the fuse group, and so should the mount point. It's not necessary to be SU to invoke curlftpfs.Here's what it looks like for an anonymous FTP connection:

$ mkdir sunet
$ curlftpfs ftp://ftp.sunet.se/ sunet/
$ cd sunet/

If you need to authenticate, just add the name a password in the url: as in ftp://user:pass@site.com/. Some people like to use CurlFtpFS to log in the root directory, rather than the home directory of the login identity. The simplest technique for relocating the login directory is to add ../ to the login url (e.g., curlftpfs ftp://ftp.myserver.com/../../.. /mnt/ftp). Kumar Appaiah has a good article on "Fun with Fuse" (http://linuxgazette.net/134/appaiah.html) which you might find useful for learning more about Fuse.

As an aside, I'd like point out that even if I could load up and run CurlFtpFS, fuse, sshfs, Python, etc., from a Windows client, without a line of Linux code involved, I'd still want to use Linux. Not because I'm a Microsoft-hater, but because of the Linux framework that supports package updates. It's really, really nice to get automated updates for the code that I use.

Pausing and Restarting the Console Log and Some Caveats.
Great ! Now I can access my console.log and do things like the following: cat console.log | grep "2008/05/20?" | grep Error. I can create a scheduled task to sort the console.log and then write it out in HTML(ish) format into the /data/domino/html directory for public review. I can run Python against the file and do all sorts of reports. It's all good. Except for one little, tiny problem.Domino is still writing to the console.log when I'm trying to access it. I'm going to get caught in a tug-o-war over permission rights.

If it's a short request (e.g., "tail -100 console.log"), I'm probably not going to have a problem, but otherwise I'll find that I've been denied access. If I'm persistent, eventually I'll find that the console.log is suddenly (and, inexplicably) available. No fuss at all. Wonder what I did?Turns out, nothing much, because if a connection is made to the console.log, while Domino is trying to write to it, then Domino will let go. Within a few minutes, Domino will actually revert the CONSOLE_LOG_ENABLED to 0 !! No more active console.log, which seems to defeat the purpose of what I'm trying to do in the first place.

Of course, it's a good thing that Domino is sensitive to my brute force attempts at reading active files. I know better than to work with the notes.ini while the server is running (I've missed that bullet, but many admins have brought their server to a halt by making text edits to notes.ini on a live server). There is a workaround, though.In the beginning of this article, I pointed out the "start consolelog" and "stop consolelog" console commands. Before working on the console.log, run "stop consolelog." You'll need to give it a minute or two, because it's designed to gracefully disconnect, giving a few moments to cache out anything still in RAM, in case you're running it for debugging and the server faults.

With the console.log inactive, you can now fully access it with your Linux client and start processing.

04/26/2008

Domino Monitoring for Dummies (w/PDF)

Category Administration IBM/Lotus Domino

Last night was the DCNUG.org April meeting with a turnout of around 20 people at The National Geographic Society. I presented a short piece on monitoring Domino servers, and I might expand it (e.g., how to get create a historical health-statistic chart). I've placed the PDF on line at YuDu.com. It's a short, quick overview intended for support admins and part-time admins.

The big draw was from IBM's own Maurice Cogdell with his presentation of Quickr. He had the latest presentation material and was even able to demo Quickr in use. There was a lot of interest in the Quickr "lite" release, which has been titled "Express," "Personal" or "Entry." It looks like IBM is doing the same clever (and effective) marketing for Quickr that they used with Sametime: anyone with a Lotus Notes client can have limited use of Quickr at no additional cost.

If you are seriously considering Quickr, then I highly recommend the outstanding training (and evaluation) on-line, self-paced Quickr course from IBM. It's free, and you get to play with a real Quickr server.

We also took a look at the RedHat OpenClient which comes with a Notes Client. It's distributed as a Live-CD (even runs on my Dell D630), so it's a perfect "proof-of-concept."

Kevin Pettitt (LotusGuru.com) touched on two presentations: his SuperNTF open-source powerhouse application, and an overview of Chris Blatnick's outstanding material for building the UI of a Notes application (InterfaceMatters.com). Kevin promises to have an updated release of SuperNTF within the next two weeks.

The next meeting will be in June, and it looks as though we will have Sean Burgess (phigsaidwhat.com) and an IBM presentation on Lotus Forms. More details will be announced, as we get closer to the date.



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04/21/2008

Why Do I Recommend Open Source and Domino?

Category IBM/Lotus Domino Linux

This last week, I had a short conversation with an IT project manager, who didn't understand the "open source thing." This is a person who I know to be thoughtful and mentally sharp. I think, sometimes, it's too easy for me to be in my own bubble: checking my Bloglines, PlanetLotus, Slashdot, Groklaw, etc. Open Source is a phenomenon that still hasn't hit mainstream, even in IT. Maybe not nascent, it's in its adolescence with the typical growth spurt right before full maturity.

SAP Research has published an informative analysis on the "Total Growth of Open Source."

Our work shows that the additions to open source projects, the total project size (measured in source lines of code), the number of new open source projects, and the total number of open source projects are growing at an exponential rate. The total amount of source code and the total number of projects double about every 14 months.

Typically, Open Source is brought into a company through the back-door, to quickly solve problems on the cheap. I think there may be an association of cheapness, and even frugality towards Open Source. I remember that's how many Windows servers were brought in as part of the client/server revolution--they were less expensive and simpler to setup. Now days, I know shops that have gone from Windows to the commercial Open Source offerings of RedHat and are starting to use Fedora or CentOS as free alternatives to RedHat. But, it's not just about the money.

How about spending $59 million for a CentOS system? That's the cost for the University of Texas super-computer, Ranger, which draws 2.4 megawatts to run, and requires 1 megawatt to cool it. It just seems weird that Open Source Linux is now powering super-computers, as well as the $350.00 Asus EEE PC (#4 on Amazon's Bestseller list for computer gear) Open Source has exposed all the wiring (well, the source code), making it very flexible for multiple applications.

Which brings me to why I prefer Open Source solutions, and why, specifically, I favor Linux for Domino. Uptime.

The Yankee Group has released their independent 2008 Server OS Reliability Survey. AIX and Linux rock.

The top Linux distributions Red Hat Enterprise Linux (RHEL) and NovellSuSE Linux notched the biggest reliability improvements in the latest2007-2008 survey. Each decreased per server per annum downtime by anaverage of 75%. The biggest and most unwelcome surprise in the surveywas that Windows Server 2003 downtime increased by 25% to nearly 9hours of per server, per year downtime compared to the results itachieved in Yankee Group's 2006 Global Server Reliability Survey.Windows Server 2003's decreased reliability is attributable to a seriesof security alerts Microsoft issued in the summer and fall time framewhich caused network administrators to take their Windows Server 2003machines offline for significantly longer periods of time to applyremedial patches.

Even Ubuntu was mentioned as "highly reliable, with 1.1 hour of per server, per annum downtime." Usually Ubuntu is mentioned as popular for the desktop, it's nice to see that it's picking up momentum for back-end services. However, it is the Linux distro that I use most often. It'll be certified for Lotus Notes 8.5, and if you are concerned that you'll never get your Uncle Joe, or the CFO onto Ubuntu, Canonical is offering training. For $100, it "provides simulations, practical exercises and information to make daily tasks easy."

Hm. "Practical" and making "daily tasks" easier are good enough reasons for me to keep working with Open Source.



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04/12/2008

Bizarre Time Fix For Domino Linux/Unix

Category IBM/Lotus Domino
For some time, there has been a persistent time shift on some of our Domino servers: specifically, the Linux and Unix systems. I've always been a bit suspicious of the NTP configuration, or the internal NTP server. But, because it's a slow shift, it hasn't really been an issue. Of course, the Unix admins have been a little suspicious of me (or, at least, of Domino) !!

IBM has a Technote on this issue of "time creep" for Domino on the Unix/Linux platform, which settles the dispute. It's the fault of Domino, and not the host OS.

The weird part is how to "adjust" the Domino clock. Using the Lotus Administrator client, select "File/Mobile/Edit Current Time & Phone," and choose "OK." I'm sure I haven't touched that setting during this century.

Guess I owe a cup of coffee to the Unix admins.




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02/05/2008

Adjusting for the Domino IMAP INTERNALDATE value

Category IBM/Lotus Domino
Summary: Domino does not return the correct IMAP time value, but there is a work-around.

For several years our company has relied on the processing of customer submissions for advertising content, billing and graphics through a non-Domino e-mail server. The e-mail would contain an attachment, which was stripped out and prepared by another server process. Well, the receiving mail server has given up the ghost, and now all of this in-bound is being funneled through our Domino mail servers.

We didn't foresee any problems, as converting a Domino mail file to become IMAP capable is quite straightforward. But, we did have one, very sticky, problem: the received date/time value was wrong. The previous IMAP server would ensure that the INTERNALDATE MIME header contained the time/date value for the receiving server's timezone (TZ).

We are in EST, and the Domino MIME header for INTERNALDATE would only return the GMT result. The C++ programmer responsible for parsing out the IMAP entries, with their attachments, was not happy. If we couldn't find a fix, then he would have to create and maintain code for adjusting the INTERNALDATE from GMT and accounting for Daylight Savings Time. We've all been through enough DST changes to feel sympathy for his reluctance.

Maybe, I thought, there is some notes.ini configuration setting which would set the IMAP time value? After two weeks with IBM, we received the final word: Domino leaves it up the IMAP client to make the TZ adjustment. This does kind've make sense. After all, if I have two IMAP clients from different TZs going against the same server, then their received time needs to be specific to the client location. Maybe IBM's default setting isn't so wrong, after all; it just doesn't help me, or the C++ programmer.

My solution was to create a BeforeNewMail agent to extend the MIME with a new header that contained the time/date value in just the format as with the prior system. While I would prefer not having to run an agent against in-bound e-mail, I think this is a worthy exception to the rule.

I've included the code, and left in the collection loop (which I use for testing against selected documents). Not all admins are programmers, so there are few things to be aware of before making customizations. A BeforeNewMail agent is run by the Domino Router task, so you won't see it registered by the Agent Manager. It should also be bullet-proof and as streamlined as possible. Choking the Router with erroneous code is going to create a big mess, very quickly.

Finally, you need to know that a BeforeNewMail agent runs in its own bubble, and can't do database lookups or work with environment values. It has a handle on the NotesSession.DocumentContext, and whatever has been hardcoded.--that's all there is to work with on the document.

The actual solution did not turn out to be complicated or difficult. But, I thought I would spare someone else the effort taken to resolve the IMAP values.



'BeforeNewMailProcessing:

Option Public
Option Declare
'This BeforeNewMail agent transfers the in-bound message into the
'GetIt InBox folder and then adds a MIME header to the entity for
'a DST adjusted time value.
'
'The date structure needs to be formatted as TWP_DATE 30-Jan-2008 16:05:55 +0000

Sub Initialize
    Dim s As New NotesSession
    Dim doc As NotesDocument
    Dim mime As NotesMIMEEntity
   
    Dim copy As NotesDocument
    Dim db As NotesDatabase
   
    Dim body As NotesMIMEEntity
    Dim header As NotesMIMEHeader
    Dim headerstring As String
   
    Dim currentTime As NotesDateTime
   
    s.ConvertMime = False
    Set db = s.CurrentDatabase   
    Set currentTime = New NotesDateTime( "Today" )
    currentTime.LSLocalTime = Now 'Set time to now
   
%REM
    '------------------------------------
    'this is only in place for development as it will work with selected documents in a view
    'after the results are verified as correct, then comment it out,
     'change the agent properties to BeforeNewMail and use the session.documentcontext
   
    Dim selecteddoccoll As NotesDocumentCollection
    Set selecteddoccoll = db.UnprocessedDocuments
   
    Set doc = selecteddoccoll.GetFirstDocument   
    While Not (doc Is Nothing)
       
        Set doc = selecteddoccoll.GetNextDocument(doc)
    Wend
    '------------------------------------
%END REM
   
    Set doc = s.DocumentContext 'pick up the inbound email from a BeforeNewMail agent
   
    headerstring = Format$(doc.delivereddate(0),"dd-mmm-yyyy") & { } & Format$(doc.delivereddate(0),"hh:mm:ss") & { -0} & currentTime.TimeZone & {00}
   
    Set body = doc.GetMIMEEntity
   
    Set header = body.CreateHeader("X-TWP_DATE")
    Call header.SetHeaderVal(headerstring)
   
    Call doc.Save(True, True)
    Call doc.PutInFolder("GetIt InBox", True) 'move to the  folder   
    s.ConvertMIME = True ' Restore conversion
   
End Sub


01/24/2008

iPhone is too Cool for Business Use

Category IBM/Lotus Domino
An pseudonymous satrical author has roasted the Lotus Domino iPhone implementation, which has created a reaction from Ed Brill, Bruce Elgort, Christopher Byrne, and others. I'm not citing the originating piece which has created some angst, because I'd prefer not to be another notch in the satirists' Google index.

Welcome to the big game. Lotus is a media target, like it or not, that's just the way it is. What's the likelihood that a comparable article could have been penned regarding, say, Tivoli? Or DB2? So what that Lotus Notes carries baggage with it--any product in IT which has exceeded a decade in use and has a 140 million users is going to have its legacy issues.

On the other hand, the satirist who used to be anonymous, was smoked out, and now is a known entity of his own making, who is slowly building up his own heritage. Truthfully, if you were at some industry soirée, and were approached by Mr. Wiseacre, wouldn't you want to turn your name badge around? I thought so. Hm, that's his legacy.

10/16/2007

DCNUG This Thursday at The National Geographic Socety

Category IBM/Lotus Domino

Next Meeting: 10/18/07 @ 4PM @ National Geographic (1145 17th Street, NW - use the Courtyard entrance on M Street between 16th & 17th streets)

Agenda:

  • Native Notes Archiving combined w/Google Enterprise Desktop is the perfect answer to the huge e-mail storage offered by Google, Yahoo, and others (archiving overview which goes into how the policy/settings work (DCC, show an advanced debug console config), and how tier the mail into (1) primary mail server, (2) archive server and (3) DVD/CD long-term storage. )

  • Imagine, all the advantages of the Notes client with nearly unlimited mail storage that is immediately accessible.

Focus : Learn how to build a quick app with the open source SuperNTF from the head chef, our own NotesGuru, Kevin Pettitt.


08/09/2007

Good Ideas on Taking Notes Podcast

Category IBM/Lotus Domino
The latest Taking Notes Podcast is out with the charms of Bruce Elgort and Julian Robichaux and a segment by Chris Blatnick.

I listen to these podcasts via a MP3 player while I'm in transit on the DC Metro. Julian and Bruce have fallen into an easy going jocularity that is like a radio show from the pre-TV days. They tease the bigger celebrities (e.g, Ed Brill) and then bring on the talent (Chris Blatnick with his amazing UI insights).

So the highlight, for me, was hearing more news about the IdeaExchange that Bruce has been hinting about. He totally blew me away. I hope that it's a bigger success than OpenNTF.org. Of course, I'm going to recommend that you hear the PodCast for the details.

07/26/2007

80 Page Schema for Domino Calendaring

Category IBM/Lotus Domino
IBM has published the complete schema for calendaring and scheduling. If you are a developer who touches on calendaring, or a troubleshooting admin--then this schema is a must-download document.

http://www.ibm.com/developerworks/lotus/documentation/dw-l-calendarschema.html

05/05/2007

Filed Under: Should Have Known Better

Category IBM/Lotus Domino
One of the funny things about inheriting an IT infrastructure, is that I'm never really sure what I'm seeing. There is so much history that I don't know, and so much institutional knowledge that I have yet to learn. At my job site, there are periodic complaints about the Administration Process. I've looked at the error directory in Admin4.nsf (which is always nearly empty) and dutifully checked to see if there were any monitored failures for AdminP. Everything always looks good, except of course it wasn't working consistently.

Off the top of my head I have been thinking, well (1) we have a 4.6.6 server in the Domain (a directory worst-practice), and (2) we probably have to polish up our procedures on name changes and such. It's one of those problems that is seemingly intermittent and I can attribute it to our unique infrastructure. My perspective has been that after we upgrade the clients and the servers, only then will it make sense to break down any AdminP peculiarities.

Only, today, someone on staff made a mention about AdminP's misbehavior that got me thinking because I could finally see a pattern: old activities were being reprocessed. If you are comfortable with AdminP, that hint is sufficient and you've probably already figured out the problem.

Following my hunch, I checked the replication purge settings and found, sure enough, that for the AdminP database, we have had three different date settings throughout the Domain !! The primary administration directory server is set for 21 days, eight servers were set to 7 days, and three servers were set to 90. There were even clustered Admin4.nsf databases which were not identically configured. The 7 day setting is not terrible (not recommended, either, but it'll still work), but the 90 day setting guarantees the recurrence of old tasks.

I have no idea how long these Admin4 databases have been misconfigured, but I'm guessing several years. I just never would have thought that anyone would have set different times for Admin4.nsf. It's like using different tire brands on each wheel and then complaining about braking and handling. And, yes, I double checked the Domino directory replicas--they all have identical date settings, which is correct. Now, if both the Directory and AdminP databases had disparate purge intervals, then I would have been seeing a real disaster.