Crash
Category Management
Ych. My installation has been stressed this week with a intermittent DSL connection and a drive that failed. Convincing my DSL provider that the problem was their responsibility takes a lot more effort than it should. Of course, they have to coordinate with Covad and my telco (Verizon) to trace the line--which is not an easy task. I'm sure every DSL customer with a problem is convinced the solution is in the wiring station, and every DSL tech is tired of users who don't reset their DSL modems.
Here's the changes ill be making to minimize a repeat incident:
There is a line from Dark Helmet in "Spaceballs" which I've always found compelling. "Even in the future, nothing works."
Ych. My installation has been stressed this week with a intermittent DSL connection and a drive that failed. Convincing my DSL provider that the problem was their responsibility takes a lot more effort than it should. Of course, they have to coordinate with Covad and my telco (Verizon) to trace the line--which is not an easy task. I'm sure every DSL customer with a problem is convinced the solution is in the wiring station, and every DSL tech is tired of users who don't reset their DSL modems. Here's the changes ill be making to minimize a repeat incident:
- Upgrade hardware for better drive redundancy. I could have done this a long time ago, so this is an easy decision.
- Go with a full-service DSL provider that owns the line and the switches. In my area, that means a switch to my telco, Verizon. I'm not going to jump into the lap of the telco, yet, but I'm going to carefully start looking at a switchover.
- Get off of Windows. I really like Win 2003, but Microsoft has a goofy way to write their boot block. For SOHO/SMB configurations, backups by imaging is a great solution. However, the only time I have problems is when I replace the drives with a similar, but not identical, drive. Sometimes, I have to spend an inordinate amount of effort to rebuild the boot block. I don't have that problem with Linux's Grub. Now learning Grub wasn't intuitive, but now that it makes sense, I much prefer working with it.
- Finally, I need to look at having my blog hosted, anyway. There are a number of reasons (e.g., I'm no longer an IBM Business Partner) and I've had offers from some very generous people.
There is a line from Dark Helmet in "Spaceballs" which I've always found compelling. "Even in the future, nothing works."
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